Support | Dinesh Mungath

How to Reach Us

Choose the contact method that works best for you.

Email Support

Best for: refund requests, account issues, data deletion requests, billing queries. Include your order ID or registered email in your message for faster resolution.

+91 75111 07924

Best for: quick queries, app issues, and urgent support. Available during business hours (Mon–Sat, 9 AM – 6 PM IST).

Website

www.dineshmungath.com

Visit our website for courses, books, webinars, memberships, and consultation booking.

Contact Form

Use our detailed contact form to submit specific queries or feedback.

What We Can Help With

Common support topics handled by our team.

Refund Requests

Request a refund for courses, webinars, books, or consultations within the eligible window.

View Refund Policy

Account Issues

Problems with login, password reset, account access, or profile updates.

Email Support

App Issues

Trouble with the Dinesh Mungath Android app — login, loading, or content access issues.

WhatsApp Us

Payment Issues

Payment failed, charged but not enrolled, or duplicate payment concerns.

Email Support

Data Deletion

Request deletion of your personal data and account from our systems.

View Policy

Course Access

Cannot access your purchased course or video is not loading properly.

Email Support

Frequently Asked Questions

Quick answers to the most common support queries.

How do I request a refund?

Email info@dineshmungath.com with the subject "Refund Request — [Your Order ID]". Include your registered email and the reason for the refund. Please review our Refund Policy for eligibility criteria.

My payment went through but I cannot access the course. What do I do?

Please email us at info@dineshmungath.com or WhatsApp us at +91 75111 07924 with your registered email and order ID. We will resolve this within 24 hours.

How do I reset my password?

Go to the Forgot Password page, enter your registered email, and follow the OTP verification steps to reset your password securely.

How do I delete my account and data?

Send an email to info@dineshmungath.com with the subject "Data Deletion Request" and your registered email address. See our full Data Deletion Policy for details on what is removed and the processing timeline.

The app is not loading content. How can I fix it?

Try the following steps: (1) Check your internet connection. (2) Close and restart the app. (3) Clear the app cache from your device settings. (4) Update the app to the latest version. If the issue persists, WhatsApp us at +91 75111 07924 with a description of the issue.

Can I use my account on multiple devices?

Yes, you can log in to your account on multiple devices. However, your account is for personal use only and may not be shared with others. Sharing accounts may result in suspension per our Terms & Conditions.

How long does it take to receive a refund?

Once a refund is approved, it is processed within 7–10 business days to your original payment method. The exact time depends on your bank or payment provider.

Support & Help Centre

How to Reach Us

What We Can Help With

Frequently Asked Questions

We're just a message away